Privacy Policy | Lackawanna River Basin Sewer Authority

Privacy Policy for Lackawanna River Basin Sewer Authority

Effective Date: 12/1/2024

At Lackawanna River Basin Sewer Authority (“we,” “our,” or “us”), we value the privacy of our visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. By using our website, you agree to the practices outlined in this policy.

This Privacy Policy applies to all users of our website and applies to information collected through our online platforms, including forms, emails, and other digital interactions.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information refers to any information that can be used to identify you personally, such as:

Name
Email address
Phone number
Address

We may collect this information if you:

Submit a contact form or feedback
Subscribe to our newsletters or notifications
Request services or information
Apply for a position or submit employment-related inquiries

Non-Personal Information refers to data that does not identify you directly but is collected automatically when you visit our site. This includes:

IP address
Browser type
Device type
Date and time of visit
Pages viewed
Referring website or search engine

This information helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries or requests
To provide you with information about our services, including water quality reports, updates, and news
To process applications or job requests
To improve and optimize our website and services
To comply with applicable legal obligations
To enhance user experience by personalizing website content

We will only use your personal information in accordance with applicable laws and regulations, including data protection laws.

3. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with third-party vendors or service providers who assist us in operating our website, processing payments, or delivering services. These service providers are obligated to keep your information confidential and only use it for the purposes for which it was provided.
Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, including to comply with government requests, court orders, or subpoenas.
Public Health & Safety: In rare instances, we may need to share your information to protect public health or safety, such as in the case of a water contamination event or emergency response.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and other security protocols designed to safeguard your information.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, or other tracking technologies to enhance the functionality of our website and collect information about website usage. Cookies are small data files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to improve content and services.

You can control cookie settings through your browser preferences. If you choose to disable cookies, some features of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

8. Your Rights and Choices

You have the right to:

Access and review the personal information we hold about you.
Request correction or updates to your personal information.
Request deletion of your personal information, subject to legal requirements.
Opt-out of marketing communications or unsubscribe from our email lists.

To exercise any of these rights or for inquiries regarding your personal data, please contact us at:

Lackawanna River Basic Authority
101 Boulevard Ave Throop, PA 18512
(570)-489-4738
info@lrbsa.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other factors. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: